Table of Contents

Frequently Asked Questions

Do you have a problem that you don't see described here? Or does our proposed solution not work for you? See our troubleshooting section for more assistance.

What is a local drive?

A local drive is any drive or storage medium that is a physical part of or physically connected to your pc. In other words not connected over a network.

Do you support external hard disks?

We do, but we don't support plug and play. If you external hard disk doesn't show up after opening up the PMA.start front-end user interface, the easiest way is to re-start the software.

If that still doesn't solve the problem, you may have found a bug and you can contact us with your symptoms.

Why can't I connect with network drives?

PMA.start doesn't allow opening images on network drives. In order to keep PMA.start free of charge, we opted to limit its functionality to locally stored content. If you want to use shared network resources, you need to be at least a registered user of My Pathomation, or consider upgrading to PMA.core, our full feature tile server.

I am behind a proxy server

PMA.start will try to autodetect your proxy server settings and authorization settings from your OS. This is mainly used for server to server communication in the transfer page