format_troubleshoot
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| format_troubleshoot [2022/02/11 18:03] – [Slides] yves | format_troubleshoot [2022/02/14 11:13] (current) – yves | ||
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| If you know the origin of the slide and the scanner hardware vendor, check if the file renders with the vendor' | If you know the origin of the slide and the scanner hardware vendor, check if the file renders with the vendor' | ||
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| Check the storage medium. Though this is rare, it's possible that you have a particular file format that we only support on a specific storage medium. You may be dealing with a slide in S3 e.g., yet we only support the format in Azure and on local disk storage. | Check the storage medium. Though this is rare, it's possible that you have a particular file format that we only support on a specific storage medium. You may be dealing with a slide in S3 e.g., yet we only support the format in Azure and on local disk storage. | ||
format_troubleshoot.1644598985.txt.gz · Last modified: by yves