Differences

This shows you the differences between two versions of the page.

--- licensing [2021/09/01 13:27]
81.82.195.9
+++ licensing [2022/03/07 19:45]
yves [Exceeded concurrency]
@@ Line 21: / Line 21: @@
 ==== Missing or expired license ====
-If no license is installed, you'll see an error message immediately after logging in. You should [[https://www.pathomation.com/contact|contact Pathomation]] to obtain a [[https://www.pathomation.com/licensing|license]] in this case.
+If no license is installed or your license has expired, you'll see an error message immediately after logging in.
-{{:missing_license.png?200|}}
+{{:missing_license.png?400|}}
-When your license has expired or has become invalid for any other reason, you can still keep using the software. You receive a notification of this after logging in:
+[[license expiration|Follow these steps]] to be issued a new license.
-{{::invalid_license.png?200|}}
+Alternatively, you can [[https://www.pathomation.com/contact|contact Pathomation]] to obtain a new [[https://www.pathomation.com/licensing|license]].
-In addition to this administrative message, the tiles served through the tile server show as "faded". Each tile is also provided with a notification warning, making it rather obvious and that you should [[https://www.pathomation.com/contact|contact Pathomation]] to resolve whatever issue is the source of the problem.
-{{::unlicensed_tiles.png?400|}}
 ==== Exceeded concurrency ====
+PMA.core has [[https://www.pathomation.com/lic|a licensing model based on concurrency]].
+It is possible therefore that, while your software license hasn't expired yet, the number of concurrent seats is exceeded.
+If this happens frequently, you should consider purchasing additional roaming seats.
+After that, you can [[license expiration|follow these steps]] to upgrade your license.
+=== Business continuity ===
+An administrator can still log into PMA.core even if concurrent users limit is exceeded. Two common tasks that you may still want to do as an administrator once the number of maximum concurrent users is exceeded are:
+  * Remove an [[active_sessions|active session]] from the pool so that roaming licenses become available to others (e.g. when users don't log out properly)
+  * [[license_setup|Update the license key]] as provided by Pathomation after purchasing additional concurrent licenses

PMA.core 3.0.1

User Tools

Site Tools

Differences

Page Tools