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format_troubleshoot [2022/02/14 13:12] yves [Slides] |
format_troubleshoot [2022/11/22 12:16] (current) yves |
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There are any number of ways that information can be encoded. While we strive to [[supported_file_formats|support as many file formats as possible]], we can't promise you that we support everything. Occasionally, you'll encounter data that you think //should// work, but for whatever reason, //doesn't//. | There are any number of ways that information can be encoded. While we strive to [[supported_file_formats|support as many file formats as possible]], we can't promise you that we support everything. Occasionally, you'll encounter data that you think //should// work, but for whatever reason, //doesn't//. | ||
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+ | For some file formats, we know of specific issues that can arise. Check if yours is listed below: | ||
+ | * [[format_tiff_jpeg|Flat TIFF or JPEG files]] | ||
+ | * [[format_omnyx|Omnyx JPEG2000 exports]] | ||
+ | * [[format_ventana_bif|Ventana BIF files]] | ||
Technology keeps evolving, and vendors keep coming up with more advanced features in their hardware. Sometimes this requires changes in the file format, too, that we may not always be informed about on time. | Technology keeps evolving, and vendors keep coming up with more advanced features in their hardware. Sometimes this requires changes in the file format, too, that we may not always be informed about on time. | ||
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If you know the origin of the slide and the scanner hardware vendor, check if the file renders with the vendor's native viewer | If you know the origin of the slide and the scanner hardware vendor, check if the file renders with the vendor's native viewer | ||
- | {{ ::sarepta_mirrored.jpg?nolink&400 |}} | + | {{ ::sarepta_mirrored.jpg?nolink&600 |}} |
Check the storage medium. Though this is rare, it's possible that you have a particular file format that we only support on a specific storage medium. You may be dealing with a slide in S3 e.g., yet we only support the format in Azure and on local disk storage. | Check the storage medium. Though this is rare, it's possible that you have a particular file format that we only support on a specific storage medium. You may be dealing with a slide in S3 e.g., yet we only support the format in Azure and on local disk storage. |