format_troubleshoot
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| format_troubleshoot [2022/02/11 15:44] – [File format troubleshooting] yves | format_troubleshoot [2022/02/14 11:13] (current) – yves | ||
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| Check the filesize of your original slide data. If you expect to see a slide scanned at 20X, but the file that you're trying to host is only 100KB, you're probably missing data. Specifically: | Check the filesize of your original slide data. If you expect to see a slide scanned at 20X, but the file that you're trying to host is only 100KB, you're probably missing data. Specifically: | ||
| - | * You may be dealing with a multi-file file format | + | * You may be dealing with a [[https:// |
| * You may have downloaded a file from somewhere and something went wrong mid-transfer, | * You may have downloaded a file from somewhere and something went wrong mid-transfer, | ||
| If you know the origin of the slide and the scanner hardware vendor, check if the file renders with the vendor' | If you know the origin of the slide and the scanner hardware vendor, check if the file renders with the vendor' | ||
| + | |||
| + | {{ :: | ||
| Check the storage medium. Though this is rare, it's possible that you have a particular file format that we only support on a specific storage medium. You may be dealing with a slide in S3 e.g., yet we only support the format in Azure and on local disk storage. | Check the storage medium. Though this is rare, it's possible that you have a particular file format that we only support on a specific storage medium. You may be dealing with a slide in S3 e.g., yet we only support the format in Azure and on local disk storage. | ||
format_troubleshoot.1644590654.txt.gz · Last modified: by yves