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faq [2020/08/10 16:56]
yves
faq [2022/07/18 15:57]
charlotte
Line 19: Line 19:
 We do, but we don't support plug and play. If you external hard disk doesn'​t show up after opening up the PMA.start front-end user interface, the easiest way to re-start the software. We do, but we don't support plug and play. If you external hard disk doesn'​t show up after opening up the PMA.start front-end user interface, the easiest way to re-start the software.
  
-If that still doesn'​t solve the problem, you may have found a bug and [[https://free2.pathomation.com/​contact/​|you can contact us with your symptoms]].+If that still doesn'​t solve the problem, you may have found a bug and [[https://www.pathomation.com/​contact/​|you can contact us with your symptoms]]. 
 + 
 +** Why can't I see my mapped network drives? ** 
 + 
 +PMA.start doesn'​t support network drives. In order to keep PMA.start free of charge, we opted to limit its functionality to locally stored content. If you want shared access to common network resources, [[https://​www.pathomation.com/​pma.core|consider upgrading to PMA.core]], our commercial [[tile_server|tile server]]. 
 + 
 +** I am behind a proxy server ** 
 + 
 +PMA.start will try to autodetect your proxy server settings and authorization settings from your OS. This is mainly used for server to server communication in the transfer page
  
faq.txt · Last modified: 2023/01/09 14:51 by yves