This shows you the differences between two versions of the page.
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troubleshooting [2023/01/09 13:21] yves [Version info] |
troubleshooting [2023/01/09 13:27] yves |
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{{::troubleshoot_logfile.png?|}} | {{::troubleshoot_logfile.png?|}} | ||
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+ | ==== Unsupported files ==== | ||
+ | |||
+ | It's possible for your slides not to render properly. | ||
+ | |||
+ | When your slides are corrupt, you can experience either one of the following symptoms when trying to view it in our software: | ||
+ | |||
+ | It's possible for a slide to render partially: | ||
+ | |||
+ | {{::missing_img.png?direct&400|}} | ||
+ | |||
+ | Or, it's possible for a slide to be reported as "missing", even if it's there on your hard disk physically: | ||
+ | |||
+ | {{:missing_img2.png?direct&400|}} | ||
+ | |||
+ | When you encounter either of the following, it's possible that your original slide is indeed corrupt, or that you are working with a variant of a file format that [[unsupported_format|we haven't encountered before and therefore currently don't support]]. | ||
==== Version info ==== | ==== Version info ==== | ||
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You can find the version number of PMA.start and its various components through the menu: | You can find the version number of PMA.start and its various components through the menu: | ||
- | {{:version_info_menu.png?|}} | + | {{:version_info_menu.png?300|}} |
{{:version_info_dialog.png?400|}} | {{:version_info_dialog.png?400|}} | ||
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As well as the control panel (activated from the Systray): | As well as the control panel (activated from the Systray): | ||
- | {{:version_info_panel.png?400|}} | + | {{:version_info_panel.png?300|}} |