Differences

This shows you the differences between two versions of the page.

--- unsupported_format [2020/08/10 17:49] – yves
+++ unsupported_format [2023/01/09 11:28] (current) – yves
@@ Line 7: / Line 7: @@
 If you find that PMA.start cannot render your slides correctly, and you can prove that the slide is correct in its own right (e.g. through means of a native viewer that does support the format), you can contact us and we will do our best to include support for it in an upcoming release.
-You can use [[https://free.pathomation.com/contact|the form on our website]] to ask for assistance. We will then continue the conversation with you on a one-to-one basis.
+You can use [[https://helpdesk.pathomation.com|the form on our website]] to ask for assistance. We will then continue the conversation with you on a one-to-one basis.
 In order to submit a new file format to Pathomation, we will most likely ask ask that you provide us with as much of the following as possible:
-  * Version of PMA.start that you tried yourself
+  * [[troubleshooting#version_info|Version of PMA.start]] that you tried yourself
   * Type of file (brightfield, fluorescent, z-stack, color depth...)
   * Sample data (use DropBox, OneDrive, or WeTransfer to provide us with big data files)