faq
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faq [2023/01/09 13:25] yves |
faq [2023/01/09 13:26] yves [What do I do when my slides don't render properly?] |
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| Do you have a problem that you don't see described here? Or does our proposed solution not work for you? See [[troubleshooting|our troubleshooting section]] for more assistance. | Do you have a problem that you don't see described here? Or does our proposed solution not work for you? See [[troubleshooting|our troubleshooting section]] for more assistance. | ||
| - | ==== What do I do when my slides don't render properly? ==== | ||
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| - | When your slides are corrupt, you can experience either one of the following symptoms when trying to view it in our software: | ||
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| - | It's possible for a slide to render partially: | ||
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| - | {{::missing_img.png?direct&400|}} | ||
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| - | Or, it's possible for a slide to be reported as "missing", even if it's there on your hard disk physically: | ||
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| - | {{:missing_img2.png?direct&400|}} | ||
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| - | When you encounter either of the following, it's possible that your original slide is indeed corrupt, or that you are working with a variant of a file format that [[unsupported_format|we haven't encountered before and therefore currently don't support]]. | ||
| ==== Do you support external hard disks? ==== | ==== Do you support external hard disks? ==== | ||
faq.txt ยท Last modified: 2023/01/09 14:51 by yves
