Differences

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--- licensing [2021/09/01 12:20] – 81.82.195.9
+++ licensing [2022/03/28 15:05] (current) – yves
@@ Line 2: / Line 2: @@
 This wiki entry is about the technical aspects of licensing in PMA.core. Pathomation's [[https://www.pathomation.com/licensing/|license policy is described on its website]].
+Are you dealing with an expired license? See the [[license_setup|procedure on license renewal]].
 Pathomation has a software licensing scheme that involves the exchange of license files.
@@ Line 19: / Line 21: @@
 {{:licencing_highlighted_2.png?200|}}
-==== Missing license ====
+==== Missing or expired license ====
+If no license is installed or your license has expired, you'll see an error message immediately after logging in.
+{{:missing_license.png?400|}}
+[[license expiration|Follow these steps]] to be issued a new license.
+Alternatively, you can [[https://www.pathomation.com/contact|contact Pathomation]] to obtain a new [[https://www.pathomation.com/licensing|license]].
-If no license is installed, you'll see an error message immediately after logging in. You should [[https://www.pathomation.com/contact|contact Pathomation]] to obtain a [[https://www.pathomation.com/licensing|license]] in this case.
-{{:missing_license.png?200 |}}
 ==== Exceeded concurrency ====
-==== Expired licenses ====
+PMA.core has [[https://www.pathomation.com/lic|a licensing model based on concurrency]].
+It is possible therefore that, while your software license hasn't expired yet, the number of concurrent seats is exceeded.
+If this happens frequently, you should consider purchasing additional roaming seats.
-When your license has expired or has become invalid for any other reason, you can still keep using the software. You receive a notification of this after logging in:
+After that, you can [[license expiration|follow these steps]] to upgrade your license.
-{{::invalid_license.png?200|}}
+=== Business continuity ===
-In addition to this administrative message, the tiles served through the tile server show as "faded". Each tile is also provided with a notification warning, making it rather obvious and that you should Pathomation to resolve whatever issue is the source of the problem.
+An administrator can still log into PMA.core even if concurrent users limit is exceeded. Two common tasks that you may still want to do as an administrator once the number of maximum concurrent users is exceeded are:
+  * Remove an [[active_sessions|active session]] from the pool so that roaming licenses become available to others (e.g. when users don't log out properly)
+  * [[license_setup|Update the license key]] as provided by Pathomation after purchasing additional concurrent licenses