PMA.start

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What do I do when my slides don't render properly?

When your slides are corrupt, you can experience either one of the following symptoms when trying to view it in our software:

It's possible for a slide to render partially:

Or, it's possible for a slide to be reported as “missing”, even if it's there on your hard disk physically:

Do you support external hard disks?

We do, but we don't support plug and play. If you external hard disk doesn't show up after opening up the PMA.start front-end user interface, the easiest way to re-start the software.

If that still doesn't solve the problem, you may have found a bug and you can contact us with your symptoms.